About

Our client is a prime example of Saudi-German technology collaboration has 37 years track record of accomplishment as a key contributor to the development and the evolution of the ICT sector in the Kingdom of Saudi Arabia. Our client offers tailor made solutions in Corporate Networks & Connectivity Solutions, ICT Deployment and Infrastructure Solutions, Managed Services, Datacenters and Cloud Solutions to public and private sector clients enabling their Digital Transformation and unlocking value.

Scope

WeThe hosting and colocation Datacenter facilities needs differ from the enterprise ones because it is designed to host multiple tenants who share the critical infrastructure. We built a customised and robust maintenance program in coordination with our client to properly schedule the preventive maintenance without interrupting the tenant’s critical business and in compliance with the client and tenants’ health and safety as well as the security governances and risk assessment process.

We are helping our client to implement the best practices maintenance strategy which will enable them to achieve their business objectives by providing their tenants with high availability, secure and resilient colocation facility.

We have tailored the maintenance program to prevent failures and maximise the lifetime of the critical infrastructure through technical support and repair call out services around the clock, this help our client to reduce the operational expenditure and maximise the site availability by adopting hybrid model where our client and Datacenter maintenance team work together as one team to achieve the site availability and uptime.

DATALINK Services Included :

  • 24x7x365 Technical Support
  • Planned Preventive Maintenance
  • MV Preventive Maintenance
  • UPS Maintenance & Repair
  • Chillers and Precision Cooling Units Maintenance & Repair
  • Generator Maintenance and Repair
  • Fire Alarm and Suppression Maintenance
  • DCIM Support
  • BMS Upgrade and Maintenance