Mission Critical Facilities Services

Armed with our unique programmatic approach, DATALINK has aligned its service portfolio with your business needs to have the reliable and most secure framework that is in tune with your business risks and technology requirements. Our seasoned on-site technical team ensures that mission-critical functions are always up and running, round the clock. Our Managed services enable the client to be free from operational and maintenance hassles of the physical infrastructure and can be contracted and managed in customized ways. We provide technical expertise, service consistency, and flexibility across multiple vendors, technologies, and geographies.

Mission Critical Design and Build

  • Consulting, Strategy, Feasibility Studies
  • MEP Implementation, Project Management, Quality Assurance
  • Datacenter Assessment and Audits
  • Physical Security System Maintenance
  • Datacenter Uptime Institute Certifications (Design, Facility and Operational Sustainability)

We can offer you the complete design and build Services focusing on Critical facilities. These services include implementing power & cooling solution, commissioning, energy management and – everything needed to support the IT infrastructure from new build to retrofit.

We provide complete lifecycle services from Strategy through Design, Implementation, and Assurance. These services are tailored based on customer needs and the critical facility requirements.

Operations & Maintenance Management

  • Maintenance Strategy
  • Maintenance Planning & Scheduling
  • Preventive & Predictive Maintenance
  • Managed Services
  • Contracted Critical Facility Services
  • 24/7/365 Operations Centre

The Businesses must always be in top form, ready to respond to their customer’s needs. We take care of the ongoing daily management of your Datacenters ensuring everything runs optimally. Our in-house team of facility managers, building operators and technicians drastically reduce downtime by addressing potential problems even before they happen.

We use proven predictive and preventive maintenance programs, and our 24/7/365 Operations Centre is always there whenever you need us to receive and dispatch your service requests.

Critical Environment Management

  • Whitespace Management
  • Critical Environments Due Diligence
  • Critical Environment Monitoring

Certain facilities and building spaces require highly specialized knowledge, processes and experience to achieve performance objectives. Our specially trained engineers, facility managers and technicians understand how to optimize operational performance, contain costs and mitigate risks in Critical Environments such as Datacenters and Telecom sites.

We rigorously monitor and maintain these environments, identifying potential disruptions before they happen. And when an issue does arise, our teams swiftly and precisely address the problem, reducing the risk of downtime and minimizing the effect on your operations.

Our trusted Critical Environment facility team can confidently provide our clients with some of the most advanced critical environment practices in our industry.

Technical Services

  • Maintenance & Repair Call-out
  • Maintenance Program Roll-Outs
  • Turnkey Installations (Assess, Engineer, Install)
  • 24/7/365 Customer Service & Operations Centre

We directly perform technical services at our client’s locations using our own, in-house personnel. In the case of subcontracted services, we closely manage each contractor’s performance, leveraging the expertise, infrastructure and processes we’ve learned and developed by actually performing this work at thousands of locations ourselves.

With large number of specialised technicians and facility operators, including multi-skilled and licensed mobile specialists located across Saudi Arabia, our in-house technical services team can handle any challenge that comes our way, quickly scaling up or down based on your specific portfolio requirements.