About

Our client is the leading telecommunication services provider in the country, with strong regional presence which enables our client to deliver a variety of distinguished services to all customers and eventually delivering growth to shareholders.

Our client is a pioneer digital champion, always been focused on innovation and evolution, thinking about future to make it, to stay ahead as a truly meaningful and purposeful organization. Our client offer variety of ICT solutions and digital services in several categories including telecommunication, IT, Financial Technology, Digital Media, Cybersecurity, and other Advanced Digital Solutions, with that we are leading the digital transformation nationally and regionally.

Scope

Deliver a total facilities management services to the largest Telecom provider in the Middle East managing and operating the complete infrastructure which serves the technical buildings and Datacenter facilities. This critical infrastructure supports the client’s network business, cloud services, hosting and colocation business.

Our resident professional engineers and technicians are working around the clock to maintain the Datacenter facilities and network buildings infrastructure on 24×7 basis. Our objective to deliver a high level of technical competence and customer relationship skills to achieve the highest sites availability and uptime through implementing a solid and consistent predictive and preventive maintenance program cross all the sites.

The MCFM services goes beyond the grey space and covers the whitespace services including critical environment, environmental control, whitespace security and workflow management, DCIM monitoring and cabling installation quality control.

By working alongside our client’s Facility Management Team, we succeeded to achieve the sites availability objectives while reducing the operating expenditure enabling our client’s business services to focus on their core activities and fully benefiting from the MCFM outsourcing model.

DATALINK Services Included:

  • Mechanical & Electrical Maintenance
  • Whitespace Management
  • Fire Alarm and Suppression Maintenance
  • Physical Security System Maintenance
  • BMS /DCIM /SCADA Monitoring
  • Plumbing
  • Soft Services
  • Fabric Maintenance
  • Facility Asset Management
  • Pest Control
  • Landscape